Outsourced Accounts Receivable Collection Services
Recover your outstanding invoices without damaging customer relationships. CashLine handles the full collection process — built and run by senior order-to-cash professionals who have managed these functions for companies from $50M to over $3B in revenue.
What Is Accounts Receivable Collection?
Accounts receivable collection is the process of pursuing payment on outstanding invoices. When customers pay late, it ties up working capital and drags down your cash flow. CashLine's AR collection service manages the entire process — from initial outreach through final recovery and reconciliation — using proven techniques that protect the relationships you have worked hard to build.
Not sure whether you need an outsourced AR partner or a collection agency? Our guide on the difference between an outsourced AR firm and a collection agency breaks down when each one is the right fit.
Three Ways to Outsource AR Collection
Team Augmentation
Supplement your internal team with experienced collectors during peak periods or to fill gaps.
Partial Outsourcing
We take on your overdue or higher-risk accounts while your team handles routine collections.
Full Outsourcing
We operate as your complete outsourced A/R department, owning the function end to end.
How Our Collection Process Works
- Assessment of your aging AR and current collection process
- A customized collection strategy aligned to your customers and risk profile
- Professional, relationship-preserving outreach across your accounts
- Regular reporting, communication, and full reconciliation of recovered cash
Why Outsource AR Collection to CashLine?
Improved Cash Flow
Faster recovery of outstanding invoices frees up working capital.
Lower DSO
A consistent, professional process brings down days sales outstanding.
Protected Relationships
Relationship-preserving outreach keeps your customers loyal.
Technology + Expertise
Proprietary tools combined with seasoned U.S.-based collectors.
ERP Integration
Works with your existing systems and multiple currencies.
SOX-Compliant Controls
Audited processes that meet public-company standards.
We serve B2B clients across energy, industrial, and professional services sectors.
Frequently Asked Questions
AR collection recovers invoices you have already issued while keeping you in control of the customer relationship and the full invoice value. Factoring sells your invoices to a third party at a discount. Collection preserves both the relationship and the margin.
No. We act as an extension of your team using professional, relationship-preserving outreach. Recovering the cash and protecting the relationship are equally important to us.
We structure our pricing to align with your accounts receivable. When your revenue and A/R decrease, our rate decreases as well. This performance-aligned model means our interests are directly tied to your results.
Yes. Our technology integrates with your existing ERP and can consolidate multiple ERP systems and currencies into a single collection tool, giving you company-wide visibility into risk and collection status.
Either. CashLine can operate as your complete outsourced A/R department or supplement your existing team with experienced order-to-cash professionals across billing, cash applications, credit, collections, and dispute management.
Yes. Our processes have been tested with multiple public companies and passed audits with Grant Thornton and Ernst & Young. We maintain rigorous documentation and controls that meet the highest compliance standards.
Ready to Recover Your Outstanding Invoices?
Start with an Order-to-Cash Evaluation. We'll show you exactly where the cash is.
Book a Consultation